Retail Branch Manager

DuPont Community Credit Union
Job Description
Want to join a progressive, stable and growing organization where you can build a career?
Retail Branch Manager
DuPont Community Credit Union (DCCU) is currently seeking qualified candidates for a Retail Branch Manager to join our Lexington location.  Founded in 1959, DCCU is a financial leader in the Shenandoah Valley; currently serving over 107,000 members, with over $1 Billion in Assets.  At DCCU, we go beyond transactions and truly want to help our members achieve financial success by aligning them with the right products and services to help make a difference in their lives. 
This position is responsible for providing assistance in effectively managing the entire member experience upon visiting the branch and will be responsible for the observation and coaching of staff, conducting financial transactions, opening new accounts, and assisting members with loans.  Duties include but are not limited to:  communicate and implement service strategies and techniques to foster greater member relationships and satisfaction and monitor the level of quality service to members through a versatile, well-trained, highly qualified, and highly motivated staff.  This position will also lead and conduct weekly staff meetings, track and post weekly sales goals and results, coach and counsel staff on sales and service performance, provide development opportunities for employees and generate new business by providing consultative approaches to matching retail products and services to existing members to include out bound calls to potential business members. 
The ideal candidate will provide strong leadership, direction, and supervision to entire branch office, and actively perform as a strategic part of the Management Team. The successful candidate will possess a four year degree or equivalent work experience with a retail focused background, demonstrated leadership ability, and a minimum 2 years of supervisory experience.  They will also have excellent communication skills, loan decision making experience and the ability to assess needs, implement plans, and handle confidential information appropriately.  This candidate will have a strong entrepreneurial spirit and a passion for creating an exceptional service culture.
DuPont Community Credit Union offers a competitive salary and excellent benefits package including medical and dental insurance, life insurance, long term disability insurance, pension, 401K, and paid time off.
Qualified individuals should apply on-line only by Friday, January 22, 2021.
On-line applications/resumes can be submitted by visiting
Follow the careers link on the homepage.
DuPont Community Credit Union is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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